Sudbury gets passport pickup centre


GATINEAU—The City of Greater Sudbury is one of four additional passport pick-up locations that have been designated across Canada.

On September 7, the Minister of Families, Children and Social Development, Karina Gould, announced the designation of four additional passport pick-up locations across the country. Effective immediately, Canadians can now apply for and pick up their passport at the following Service Canada Centres: in Sudbury and Kingston in Ontario;  Lethbridge, Alberta, and Sherbrooke, Quebec. Previously, quick turn around passport offices had been announced for the Soo and Thunder Bay.

“Service Canada is working tirelessly to identify and implement solutions that not only improve the speedy delivery of passports, but also improve the service experience for Canadians. We will continue to make our service more accessible for all Canadians,” said Minister Gould.

In addition to the existing passport offices offering pick-up service, Canadians with proof of travel can  now both apply and request in-person pick-up of their passport at a total of eight Service Canada Centres. Unlike the regular Service Canada Centres, these locations offer 10-day service, which means that Canadians can apply for a passport in one of those locations and the passport will be available in 10 business days, either by mail or in person pick-up. If Canadians need their passport in less than 10 business days, they will need to visit a passport office that offers express or urgent pick-up service.

The expansion of pick-up sites will allow many Canadians who need to pick up passports to do so closer to their homes. Services Canada is fully committed to providing passport services within 50 kilometres of the home of Canadians. Also, more scheduled outreach sites that will provide certain passport services will be added in the coming weeks across the country.